Q&A

Should you have any questions, feel free to contact us +358 40 5430 582 or info(at)fourdeg.com.

 

In which heating system does the service work?

The service is intended for water-circulating central or district heating, ie. to buildings with water-circulating radiators. However, as a service, it is implementable to other heating and cooling methods, such as under-floor heating.

 

How do I know if my property's WLAN suits for the service?

Contact us via info(at)fourdeg.com and we'll send you the WLAN requirements form.

 

What happens if the WLAN is disconnected?

If the WLAN connection is disconnected, the thermostats are automatically set to a safe temperature and the temperature can be adjusted from the thermostat. When the WLAN connection is restored, the thermostats return to follow the program from the service.

 

Can I adjust the temperature from a thermostat?

The temperature can be adjusted from a thermostat if it is allowed in the service. This is usually decided by the property owner.